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FAQs

Frequently Asked Questions

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At Panda Jersey, we design and manufacture custom sportswear, team uniforms, and activewear for brands, clubs, and businesses around the world. Every piece we create reflects our passion for quality, comfort, and performance. Ordering custom apparel can come with a few questions especially if it’s your first time working with a manufacturer. To make things easier, we’ve answered some of the most common questions below about our process, production times, and order requirements.

1. What types of sportswear do you manufacture?

We produce a full range of athletic apparel including jerseys, tracksuits, hoodies, yoga wear, gym leggings, compression gear, and team uniforms all customizable to your brand’s needs.

2. Can I order custom designs for my team or brand?

Yes! You can send us your design or share your concept, and our in-house design team will create a professional mockup for your approval before production begins.

3. What is your Minimum Order Quantity (MOQ)?

Our MOQ is 8 pieces per design, allowing flexibility for new brands and startups. For bulk clients, our monthly production capacity reaches 15,000 pieces, with a daily output of 400–500 units.

4. Do you provide samples before bulk production?

Yes, we offer sample orders so you can review our quality, stitching, and fabric before placing a bulk order.

5. What is your standard production time?
  • Regular production: 16–24 business days

  • Priority: 10–16 business days

  • Express: 8–12 business days
    Shipping time is usually 8–10 days worldwide via DHL or UPS.

6. How do I place an order?

Simply contact us via WhatsApp or email with your design, quantity, and order details. Our representative will confirm your specifications and provide an invoice.

7. What materials do you use in your apparel?

We use high-performance sports fabrics including polyester, spandex, lycra, mesh, and moisture-wicking blends designed for comfort, flexibility, and durability.

8. Can you match existing fabric colors or designs?

Yes, we can match your existing garment colors or brand palette using Pantone color matching and advanced sublimation printing.

9. Do you produce in CMYK or RGB colors?

We primarily print in CMYK, which is ideal for sublimation and ensures precise color reproduction.

10. What printing and embellishment options are available?

We offer sublimation printing, embroidery, screen printing, heat transfer, and silicone printing for branding and logo customization.

11. How do you ensure product quality?

Every order goes through strict quality control including fabric inspection, stitching review, color testing, and washing resistance checks before dispatch.

12. What is your packaging process like?

Each item is individually inspected, tagged, and packed to ensure it reaches you in perfect condition. Bulk orders are securely boxed for export.

13. Do you ship internationally?

Yes, Panda Jersey ships worldwide using DHL, UPS, and FedEx. Delivery takes around 8–10 business days, depending on the destination.

14. Are your products eco-friendly?

We are increasingly using eco-conscious fabrics and low-waste production processes to reduce environmental impact.

15. Can you handle large orders for clubs or events?

Absolutely. With a 15,000-unit monthly capacity, we can easily manage large-scale production for tournaments, leagues, and corporate clients.

16. What payment methods do you accept?

We accept Bank Transfer, PayPal, and Western Union. Payments are made securely and verified before production begins.

17. Do I need to provide my own design files?

Yes, please send your logos or graphics in AI, EPS, PDF, or high-resolution PNG format to ensure sharp and professional results.

18. Do you offer design assistance?

Yes. Our experienced graphic designers can help refine your logo, layout, and color scheme to make your apparel look professional and brand-ready.

19. What is your quality control process?

Our QC team checks every detail from fabric selection and stitching to logo placement and measurement accuracy ensuring 100% quality satisfaction.

20. What departments are part of your production process?

Our factory includes specialized units:

  • Raw Materials Department – selects top-quality fabrics and accessories

  • Pattern Making & Cutting – ensures precision and consistency

  • Stitching Department – handled by skilled tailors using advanced machinery

  • Embellishment Section – manages printing, embroidery, and logo application

  • Quality Control Unit – inspects every item

  • Tagging & Packing Team – finalizes orders for shipment

  • R&D Department – develops new designs and fits

21. Can you customize packaging or tags with our logo?

Yes, we can produce custom hang tags, packaging, and woven labels featuring your brand logo or design.

22. What if my order is delayed or damaged?

Delays are rare, but if any issue occurs, we take full responsibility and ensure replacements or adjustments as per agreement.

23. Do you offer private labeling or OEM services?

Yes, Panda Jersey provides OEM & private label manufacturing for brands looking to build their identity.

24. How can I care for my sportswear to make it last longer?

We recommend gentle machine wash, no bleach, and air drying to maintain fabric elasticity and print quality.

25. Who do I contact for support or inquiries?

For bulk orders, samples, or general inquiries:
📧 Email: support@pandajersey.com
📱 WhatsApp: [Your Number Here]
Our team replies within 24 hours on business days.

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Panda Jersey is a brand committed to producing high-quality customizable team wear that blends modern design, reliable performance, and lasting comfort.

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Canadian Addresses:

92 Wild Horse St.Qualicum Beach, BC V9K 2S4
9461 Birchwood St.Alder Point, NS B1Y 4Y3

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92 Wild Horse St.Qualicum Beach, BC V9K 2S4
9461 Birchwood St.Alder Point, NS B1Y 4Y3

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92 Wild Horse St.Qualicum Beach, BC V9K 2S4
9461 Birchwood St.Alder Point, NS B1Y 4Y3

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